Data Privacy Notice
Safeguarding the personal information of our Clients, Supporters and Volunteers is very important to us. This Privacy Notice contains important information on how and why we collect, store, use and share personal data, your rights in relation to your personal data and on how to contact us and supervisory authorities in the event you have a complaint.
Information for Clients
In the course of providing our service to you we only ask for sufficient information to be able to provide the service and only with your agreement. We can provide these services anonymously if that is what you prefer. For an initial meeting we will ask for your name – which may just be a first name if you prefer. We also ask for the first part of your postcode so we can monitor where in the country our clients are coming from.
If you ask us to contact you or to arrange follow up sessions we will ask for sufficient contact information to be able to do so e.g. phone number or email. We may also ask for your address. But you do not need to provide this if you don’t want to.
In the context of confidential discussions our trained advisers will make notes which are added to a client file. Advisers may make use of this information to help them provide you with a better service and to provide a record of key information that may be relevant in a follow up session. This may include information on marital status, sexual orientation, sexual activity, race/ethnicity or religion.
Information is stored securely in an anonymous form. It is not stored digitally. It is only accessed by our trained advisors or their supervisor. The identity of the client and their details remains protected at all times and is never shared with third parties or in exceptional cases only with your explicit permission. e.g. to speak to a GP on your behalf.
24 months after our contact with you comes to an end all your data will be confidentially destroyed by shredding.
General Contacts Data
We would like to keep in contact with our supporters and friends from time to time to provide you with updates and news about GPC that may be of interest to you. Information we collect may include:
- Your name
- Your address
- Telephone number
- Email address
- The organisation you represent, if relevant
- Date of contact
- Area of interest
- Confirmation of your consent to use your data for the above purposes
These details are collected for the purpose of contact with the individual only. They are never passed on to a third party.
You can opt out of receiving our communications at any time by clicking the ‘unsubscribe’ link at the bottom of every newsletter email we send, by telephone to our office number or by letter to the address provided at the end of this statement.
To access your personal data
You can ask us to confirm whether we have been, or are currently, using your personal data. You can also ask to get a copy of your personal data from us and for information on how we process it or ask us to update any of the information we hold about you. Information we provide will be in a plain text format or in a readily accessible machine-readable format.
We may ask you for proof of identity when making a request to exercise any of these rights. We do this to ensure we only disclose information or change your details where we know we are dealing with the right individual.
We aim to respond to all valid requests within 5 working days. It may occasionally take longer as our staff all voluntary.
If you would like to exercise any of the above rights, please email or write to Professor/Rev Dr Roger Sturrock, Chairman of Board of Trustees, GPC at the address below;
Our supervisory authority
If you are not happy with the way we are handling your information you have a right to lodge a complaint with the Information Commissioner’s Office (daytime contact number is 0303 123 1113). It has enforcement powers and can investigate compliance with data protection regulation (www.ico.org.uk). We ask that you please attempt to resolve any issues with us before contacting the ICO.
How to contact us
Please contact Rev/Prof Roger Sturrock, Chair of Board of Trustees, if you have any questions about this privacy notice or the information we hold about you. If you wish to contact us, please send an email to [email protected] or write to:
Glasgow Pregnancy Choices
Suite 259/260 (3rd Floor)
93 Hope Street
Glasgow G2 6LD